Find answers to the most common questions.
What payment methods do they accept?
We accept the following payment methods:
- Credit/debit cards (Visa, MasterCard, etc.)
- PayPal
- Google Pay
- Apple Pay
Payment is required at the time of purchase. By providing your payment information, you allow us to use your payment information. It authorizes you to charge the total amount of your order to the payment method provided.
How do I choose the ideal size for AURA garments?
Each AURA product has a selection of sizes available on the product page. We recommend Compare your measurements to this selection before buying.
If you are between two sizes, choose the larger one for a more comfortable fit. If you still have If you have any questions, please contact our support team via the store's chat or on Instagram.
Are the colors of the pieces the same as in the photos?
Yes! The colors of our pieces are exactly as in the photos! We work with real images and editing. minimal so that you can see the closest possible shade.
However, there may be slight differences due to lighting or your mobile phone/computer screen. But we guarantee that the quality and style are exactly as you see in the photos.
How long will it take to receive my order?
Since each AURA piece is produced exclusively for you at the time of purchase, the process is divided. in two stages:
- Production time: 2 to 5 business days.
- Shipping: 5 to 8 business days (for Portugal and Europe)
As soon as your item leaves production, you will receive a tracking code by email. Track your delivery in real time!